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Standard operating procedures for NRCS volunteers when responding to casualty needs following suicide attacks or other situations involving explosions


The evolution of the situation in the northeast particularly has seen an increase in the number of suicide attacks, and even more concerning, multiple attacks in the same location. This poses a major risk to the NRCS volunteers who often respond by providing first aid and evacuation of casualties, as well as in the collection of dead bodies thereafter.
As part of the Safer Access strategies, these SOPs are developed in order to be widely disseminated and distributed to all volunteers working in insecure locations.
The NRCS works hard to ensure the safety and security of all its personnel. However, it is important to remember that security is the responsibility of each and every individual.
·        Following an event that involves explosives, the bomb squad clears the scene before authorizing presence of first responders. No action from NRCS volunteers can be taken until an all-clear message from the authorities is given.
·        NRCS volunteers should remain on standby at a safe distance and await further instruction from the Team Leader to proceed.
·        Instructions will be given for the NRCS team to proceed with attending or evacuating casualties.
·        Alternative instructions may be given regarding collection of dead bodies. There may be a need to avoid this activity until further clearance is given by the authorities.
·        Stay with the casualties as much as is possible.
·        When transferring casualties to hospital, one team member should remain available to meet the hospital personnel to inform them on the situation of the casualties.
·        All volunteers must be appropriately dressed and must wear an NRCS bib with the protective emblem clearly displayed. In addition, volunteers should always have covered shoes/trainers to ensure feet are protected.
·        Volunteers must carry an NRCS identity card at all times but especially when responding to an emergency situation.
·        Volunteers must not take photos during response. Only the Branch Information Coordinator (or his/her appointee) using a proper camera, is assigned to take photos.

Personal conduct and behavior
Volunteers must always abide by the Fundamental Principles. They must be aware that their behaviour and actions can have a direct effect on their own security, the security of other staff, and the image of the Red Cross and its partners. Individuals should always consider how their behaviour and actions might be perceived and avoid any behaviour or attitudes that might offend or provoke aggression. Inappropriate behaviour and conduct can seriously jeopardize the safety and welfare of all volunteers and staff.
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